By Kevin Harth, Customer Solutions Manager, Magnet Forensics
Every digital forensics lab and agency works in their own unique way – each with their own specific needs for statistical reporting, case data capture forms and investigative workflows and processes.
While Magnet ATLAS has always offered lab managers robust data capture options and reporting on the number of cases, evidence, exams, and assets, we heard from our customers that they needed a better way to report more granularly on specific activity metrics to assist with making data-driven decisions as well as customizing how the data is captured. With ATLAS 2.0 we’ve introduced new functionality offering lab managers the ability to report and analyze their lab’s metrics more effectively to help guide their procedures to increase efficiency and productivity as well as customize the system and workflows to work with how their agency works.
Gain Visibility into Activities Within Cases to Improve Efficiency
With new note-taking capabilities, measuring team or individual productivity and efficiencies is now easier than ever in ATLAS 2.0.
While robust note-taking capabilities has always been a cornerstone feature in ATLAS, examiners can now add the time spent on certain tasks to notes, which in turn allows those activities to be measured over time as part of the completely new Activity Tracking reporting capability. Activity time tracking may also include billable time tracking which you can integrate with internal expense and financial reporting capabilities already included in ATLAS Pro. Now, lab managers can easily see which activities examiners spend their time on to target specific workflows or processes for efficiency improvements.
For those wanting even more flexibility over their case and activity meta data, the Activity Tracking capability allows users to create and export tables related to their activities for additional external reporting needs.
More Customization and Flexibility to Streamline Collaboration
Working with a solution that doesn’t use your agency’s approved terminology or workflows makes it that much harder for you and your stakeholders to effectively collaborate. Now with ATLAS 2.0, system administrators have increased freedom to customize forms and workflows to fit how their lab works – rename, require, or hide form fields, as well as insert custom approval processes into the ATLAS workflows.
System administrators can now add requirements at different stages of the casework such as pre-assignment, pre-quality control submission, pre-approval and pre-close. In practical terms this allows users to insert required steps like notifying a supervisor before a certain case type is assigned or verifying all evidence has been released before a case can be closed.
Additionally, cases can now be routed to User Groups. Work teams can be defined as User Groups and can have cases pre-routed to them based on case type, case tag, offense, or source. For example, if “Source” was used to segregate cases received from Region 1 from cases received from Region 2, when a case was received from Region 1 the case would automatically be routed to the defined supervisor user for that Region 1 group. This workflow may also apply to splitting cases between a digital forensics team or IR team based on the case type.
More customized reporting is now available in ATLAS 2.0. Compilations of the work in ATLAS are called Findings, and now words and phrases can be redacted as needed within individual Findings in ATLAS without affecting the original record within the system.
In addition to providing links to attachments in both the PDF and HTML Findings, any PDF attachments can be displayed in the printable PDF version of a Case Finding. This allows labs who have requirements to provide printed reports to show the content of an attached PDF directly within the report.
Watch the video below to see ATLAS 2.0 in action and learn more about the new features to help you measure and improve lab efficiency:
Learn more about Magnet ATLAS 2.0 Today!
Speak to one of our experts to learn more about how Magnet ATLAS can help you collaborate on cases and efficiently organize, manage and report on all aspects of your digital forensics investigation. Email us at firstname.lastname@example.org to get started with Magnet ATLAS 2.0.