Customizing general settings

Set a default case type

When adding Case details, use the Case type field to specify the type of case you're processing. You can set a default Case type when creating new cases in AXIOM Process.

  1. In AXIOM Process, on the Tools menu, click Settings.
  2. In Preferences > Case type, select a default case type.
  3. Click Okay.

Collect log information

While it's running, AXIOM Process can collect log information that you can use to help track progress and troubleshoot potential issues. Turning on logging can slow down performance, so you should only turn it on when necessary. You can find the log file for AXIOM Process at: C:\AXIOM\Cases\<case name>.

  1. In AXIOM Process, on the Tools menu, click Settings.
  2. In Processing > Logging, select the Turn on logging option.
  3. Click Okay.

Send diagnostic information

You can choose to share information about how you use Magnet AXIOM with Magnet Forensics. This information can help us improve our products. The type of information that gets sent can include data about how long it took to perform a search and the processing options you used in the search. The information that gets sent never includes actual data from the evidence sources that you search.

By default, the collection of diagnostic information is turned off.

  1. In AXIOM Process or AXIOM Examine, on the Tools menu, click Settings.
  2. In Diagnostic information, select the Automatically gather and send diagnostic information option.
  3. Click Okay.

Turn off software updates

Each time AXIOM Process starts, it automatically checks for software updates. If you turn this option off, you must manually check the Customer Portal for updates.

  1. In AXIOM Process, on the Tools menu, click Settings.
  2. In AXIOM Process settings > Software updates, clear the Check for updates automatically option.
  3. Click Okay.

Turn on Passware encryption features

Using a third-party plugin available from Passware, Inc., AXIOM Process supports the recognition and full disk decryption of drives with a known password or recovery key. When you turn this feature on, future Magnet AXIOMsoftware updates will also include updates to the Passware plugin.

  1. In AXIOM Process, on the Tools menu, click Settings.
  2. In AXIOM Process settings > Passware encryption features, select the Turn on encryption and drive decryption features using the Passware plugin option.
  3. Click Okay.

Remove the Passware plugin

When you turn off the recognition and full disk decryption of drives feature and restart AXIOM Process, you remove all of the Passware plugin components from your computer. Future Magnet AXIOM software updates will no longer include updates to the Passware plugin.

  1. In AXIOM Process, on the Tools menu, click Settings.
  2. In AXIOM Process settings > Passware encryption features, clear the Turn on encryption and drive decryption features using the Passware plugin option.
  3. Click Okay.
  4. When prompted to remove the Passware plugin, click Remove.
  5. When prompted, manually restart AXIOM Process.

Connect to the internet using a system proxy

If your agency requires that you use Magnet AXIOM through a proxy server, you can still use AXIOM Cloud to acquire users' accounts for the following platforms: Box.com, Dropbox, Facebook, Google, Instagram, Lyft, Mega, Microsoft, and Lyft. When AXIOM Process detects a proxy internet connection, it automatically connects to the server using the proxy settings on your computer or prompts you to type your credentials for the server if applicable.

Note: Magnet AXIOM currently supports HTTP proxies and not SOCKS4/5 proxies.

To change your proxy settings:

  1. In AXIOM Process, on the Tools menu, click Settings.
  2. In AXIOM Process settings > Local area network (LAN) connection settings, select one of the following settings:
    • If your proxy settings are configured on your computer, select User system proxy settings.
    • If you have more than one proxy server available, select Manual proxy configuration and provide the hostname and port number.
  3. Click Okay.

Change the display language

Changing the display language for AXIOM Process also changes the display language for AXIOM Examine (and the other way around).

  1. In AXIOM Process or AXIOM Examine, on the Tools menu, click Settings.
  2. In the Languagedrop-down list, click the language that you want to use, and then click Okay.
  3. To restart and apply the change, click Now.